Online tools

Manage your electricity connection and stay informed about your network, all in one place. 

Report a fault, apply for tree cutting near powerlines, sign up for outage notifications, or track your energy use with myEnergy, without needing to pick up the phone.

If you're a proponent, local government body, or new energy service provider, you'll also find network data tools here to help plan energy projects across our network. Explore the options below to find the right tool for you.

Online portals and services

mySupply portal

Our mySupply portal is the simplest way for partners, local governments and developers to request an upgrade or extension to our network.

myEnergy portal

Tracking your energy use is easy with our online energy portal: myEnergy.

eConnect portal

eConnect is our online portal for arranging and managing home electricity connections. Including solar pre-approval, new connections, alterations and disconnections.

Report a faulty street light

Report a fault

Request access to technical standards

More online services

Outage notifications

When you sign up with an electricity retailer, they provide us the account holders’ contact details. We use this information to contact you with important updates about your electricity supply, including planned and unplanned outages, and other service changes that may impact you.

Sign up

Tree cutting near powerlines

Overgrown branches near powerlines can pose risks such as power outages or fires, especially during severe weather conditions.

Request tree cutting
Control room operator monitoring electrical network data across multiple screens.

Network data

Network data is a vital resource for third parties as they plan energy projects. This page provides links for proponents, local government and new energy service providers.

Request data