Be Safe. Be Smart.Be Ready.
Planning for a power outage is essential. Extreme storms, floods and winds can impact our network and your power supply.
Be Safe. Be Smart.Be Ready.
Planning for a power outage is essential. Extreme storms, floods and winds can impact our network and your power supply.
Check for outages in your area
How can we help you today?
Preparing for extreme weather events
Information on how to prepare, respond and recover safely from power outages, particularly in extreme weather events.
Storm safety
Fierce storms often bring lightning and strong winds that can cause widespread damage in communities.
Flood safety
Electricity and water are a dangerous and potentially fatal combination.
Fire safety
Fires, including bushfires, can damage and destroy vital community infrastructure such as the electricity network.
Quick links
Outages and emergencies
Planning for a power outage is essential. Extreme floods, storms and winds can impact our network and your power supply. Be safe. Be smart. Be ready.
Tree cutting near powerlines
Overgrown branches near powerlines can pose risks such as power outages or fires, especially during severe weather conditions.
Solar and other technologies
We have the information and advice you need to connect new technologies safely and efficiently.
Community partnerships
Sport runs deeps in the communities we serve, and we’re proud to back it.
Connecting to the electricity network
Life support equipment and care
Get in touch nowfor faults & enquiries
Contact us online or via phone for general enquiries, as well as faults and emergencies.
Whats happening in Victoria
Stay up to date with the latest news and updates from CitiPower and Powercor across Victoria.
More ways we can help
Explore our range of services and resources designed to help you manage your electricity supply.
Report a fault
If the power goes down in your area and you don’t see your location on our outage map, you can report your outage here. You can also report any faulty streetlights.
myEnergy
Tracking your energy use is easy with our online energy portal: myEnergy.
Solar and other technologies
Find out how to set up rooftop solar, electric vehicles and batteries as well as renewable generation and large embedded generators.