Abolish an electricity supply

A standard abolishment may include:

• Removing overhead service lines
• Removing the electricity meters

Before you apply, make sure you have closed your electricity account with your retailer. You also need to ensure the property is vacant. If the electricity is still connected, you will need to contact your retailer to close any active accounts. We can only complete the job after the retailer has finalised the account.

How to apply

You can submit your application through our online portal, eConnect.

Once registered and logged in,

1. Select Submit Connection Request
2. Select Abolishments
3. Complete and submit the form

Costs and timeframes for standard overhead abolishment

Standard overhead abolishments can take up to four weeks from the date you advise the property is vacant.

We don’t usually charge for abolishments. However, charges may apply in some cases, for example if the work is more complex than expected or if site access is not available when our crews attend.

In some cases, you may need to apply to have electrical equipment removed from the site. This is most common when a building is being demolished. These assets may include:

• underground cables
• service poles
• pillars
• substations
• public lighting (councils only)
• high-voltage electricity supplies

How to apply

You can submit your application through our online portal, mySupply.

Once registered and logged in,

1. Select Move or Remove Our Equipment
2. Select Remove our equipment
3. Complete and submit the form

You will need to tell us:

• the property address
• what you want to abolish
• the number and type of supplies (if known)

Once submitted, we will review your request and contact you to explain the next steps.

Costs and timeframes

There may be costs to design and carry out the work to remove network assets. The cost depends on what needs to be removed and where the work is located. To get a confirmed cost, you’ll need to submit an application through our mySupply portal. We’ll then review your request and work out what’s involved.

It is best to engage with us as early as possible in the process. Removing a network asset can take more time and planning.