Non-contestable works

Non-contestable works are connection services that can only be carried out by CitiPower and Powercor, they can't be tendered out to an external contractor.

If your development needs new electricity supply, an asset relocation, or an abolishment, this is the pathway for you. We'll manage the design and construction of your connection from start to finish.

Applications and progress tracking are handled through mySupply.

Not sure this is the right pathway? If you're subdividing land and want to appoint your own contractor to design and build the infrastructure, you may need Contestable works instead.

We support new residential, industrial and commercial developments on our network by providing new power supply, relocating or removing assets, and managing street lighting changes. Apply as early as possible in your development process so we can advise the best way to support your project.

Our services include:

• New power supply — temporary (for construction) and permanent (for the finished development)
• Abolishing existing electricity services
• Relocating power assets
• Installing, removing or relocating street lighting

[Apply for these services through mySupply]

Once you apply, we'll be in touch to discuss your project and will always offer the lowest-cost solution that meets technical requirements.

Non-contestable works process (renamed from "Urban development service process")

• If your design is certain: we can offer design and construction upfront under a Negotiated Connection Contract (NCC) or Recoverable Works Contract (RWC).
• If your design isn't certain yet: we'll first confirm design certainty under a Specification and Design Services Contract (SDSC), then offer final design and construction under an NCC or RWC.
• On a tight deadline? A fast-track option may be available — see below.

Types of contracts

• Negotiated Connection Contract (NCC) — for new power supply (temporary or permanent). Covers connection requirements, cost, and any applicable rebates.
• Specification and Design Services Contract (SDSC) — establishes project scope and specifications through preliminary design, where design certainty doesn't yet exist.
• Recoverable Works Contract (RWC) — for abolishments and asset relocations requiring changes to the existing network.

Typical timeframes

Timeframes depend on project complexity, location and access, network capacity, council requirements, and whether soil testing is needed. As a guide:

We'll give you a project-specific timeline once your application is underway. (Converting this to a table on the live page would make it easier to scan than the current bullet list.)

Fast-track your application

1. Engage a professional early — an engineering consultant, registered electrical contractor, or builder can help scope your electrical requirements before you apply.
2. Come to us early — the sooner we're engaged, the sooner we can align with your project milestones.
3. Share key information upfront — particularly your project's critical dates.
4. Apply for related services together — e.g. temporary and permanent supply in the same round, so delivery can align with your builder's start date. This can also save time and cost.
5. Ask us about fast-track options — availability depends on complexity, third-party constraints (soil testing, council consent), and our resourcing. Raise this with us early.

New power supply — temporary and permanent

Covers temporary power for construction and permanent power for the finished development. Both follow the same process but require separate applications. We recommend applying for temporary supply as early as possible so it's ready in time for your builder's start date.

Application process:

1. Apply via mySupply, telling us how much supply you need, where the connection point will be, and your required date.
2. We'll contact you to discuss the lowest-cost option and any alternatives that meet your needs.

Temporary power supply: Any customer can apply, but we recommend developers apply alongside the permanent supply application to keep timelines aligned. Depending on design certainty, you can either accept and pay for the SDSC first (with the NCC later issued to your builder), or accept and pay for both upfront. Where design certainty already exists, we may issue the NCC directly and skip the SDSC step.

We recommend consulting an engineering consultant, registered electrical contractor, or builder on your requirements. Typical options include underground pit or overhead service (160A), dedicated underground circuits (315A single / 600A double), or a kiosk (500kVA/700A, 1000kVA/1400A, or 1500kVA/2100A) — network augmentation may be required to support the requested load.

Abolishing electricity services

The safe removal of existing power services or assets — such as underground cables or substations — usually required ahead of demolition works. Because safely transferring electrical load is complex, contact us as early as possible. In some cases, abolishment works can be combined with making temporary power available for your builder.

Application process:

1. Apply via mySupply with the property address and details of what needs to be abolished (number and type of supplies, if known).
2. We'll contact you with the best option for your project.

Asset relocations

Power poles and lines are often relocated to make room for construction equipment (driveways, cranes, scaffolding), ensure safe site conditions, meet required clearances, or support a Certificate of Occupancy. We'll typically carry out a sag and sway assessment first. If relocation affects other utilities (trams, street lighting, telecommunications), you'll need to coordinate with those authorities directly.

Application process:

1. Apply via mySupply with details of what needs relocating, including scaffold, gantry, loading zone, crane, and driveway positions.
2. We'll contact you to discuss requirements.

Street lighting

For new, modified, relocated, or removed street lighting, contact your local council or VicRoads first — they fund maintenance and running costs depending on road responsibility. Once we have written approval from the relevant authority, we'll schedule the work.