Safety
Safety
The safety of our people and the communities we operate in is at the core of our values and remains our number one priority.
Find out how to stay safe around our electricity network.
Whether you're working near powerlines, managing trees on your property, or preparing for severe weather, this section covers what you need to know.
There's also information for customers who rely on life support equipment.
Explore more safety information
Working near powerlines
Whether you’re at home or at work, electricity is central to almost all aspects of our everyday lives. So, it’s essential to take care and be mindful of electrical safety to keep you, your family and your work colleagues safe.
Trees and powerlines
Learn about tree cutting near powerlines, vegetation clearing requirements for new powerlines, and how to submit the relevant enquiry or declaration forms.
Keeping the network safe
From vegetation management to bushfire prevention, see how we manage the safety of our network and maintain our assets to keep the community safe year-round.
Emergency advice
Extreme storms, floods, fires and high heat can damage the electricity network and affect power supplies. To reduce the inconvenience of a power outage, there are ways you can way to prepare and respond.
Life support services
Life support customers receive special consideration when we plan power outages or notify customers of unexpected outages due to emergencies.
Private electric lines
We have more than 19,000 customers with private electric lines (previously known as private overhead electric lines, or POEL) across our networks.