High voltage or SWER line isolation form
This form is for customers with a high voltage (HV) or single wire earth return (SWER) line connection. It is used when the HV power supply needs to be isolated so electrical work can be carried out safely.
High voltage or SWER line isolation form
This form is for customers with a high voltage (HV) or single wire earth return (SWER) line connection. It is used when the HV power supply needs to be isolated so electrical work can be carried out safely.
For more information on high voltage or single wire earth return (SWER) isolations, visit the Disconnect or Isolate your electricity supply page.
Working near our assets? You may only need a permit to work, head to our No go zones page for more information.
High voltage isolations applications associated with prescribed works should be submitted via mySupply.
Important things to know before you start
- We require a minimum of four weeks’ notice to be able to fulfill your request
- We'll accept long lead time applications up to six months in advance
- Payment must be made before the isolation date
- We'll need a detailed description of works
- Requested dates are subject to network availability
Once submitted, you will receive a confirmation email within two business days.
If you're having trouble completing this form, please contact our Customer Requests team on 1800 771 434 or email cru@powercor.com.au.
CitiPower and Powercor are committed to protecting your privacy. We collect, use and share personal information from you to enable us to deliver the service(s) that you are requesting. If you are providing us with personal information of others, you must inform them you have provided their information to us. Without this information, we may not be able to deliver the service(s) you require. For more information about how we collect, use and disclose personal information, please refer to our Privacy Policy. Alternatively, please contact us on 1300 301 101 or email us at info@powercor.com.au.