High voltage or SWER line isolation form

This form is for customers with a high voltage (HV) or single wire earth return (SWER) line connection. It is used when the HV power supply needs to be isolated so electrical work can be carried out safely.

 

For more information on high voltage or single wire earth return (SWER) isolations, visit the Disconnect or Isolate your electricity supply page. 

Working near our assets? You may only need a permit to work, head to our No go zones page for more information. 

High voltage isolations applications associated with prescribed works should be submitted via mySupply.

Important things to know before you start

  • We require a minimum of four weeks’ notice to be able to fulfill your request
  • We'll accept long lead time applications up to six months in advance
  • Payment must be made before the isolation date
  • We'll need a detailed description of works
  • Requested dates are subject to network availability 

Once submitted, you will receive a confirmation email within two business days.

If you're having trouble completing this form, please contact our Customer Requests team on 1800 771 434 or email cru@powercor.com.au.

Your details

+61

Isolation details

Preferred date of isolation
Preferred time of isolation
Preferred date of reconnection
Preferred time of reconnection

Include feeder, pole number or switch number where known

Site details

Attachments

Click to upload or drag and drop

image/*, .pdf, .docx (max 10.0 MB)

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