Connect an in-home device request form
Use this form to request the connection of your Zigbee enabled device.
Connect an in-home device request form
Use this form to request the connection of your Zigbee enabled device.
For more information on saving money on your electricity bills visit the Understanding energy bills page on our website.
Important things to know before you start
- You’ll need your device’s MAC address and its Installation Code. You can usually find these printed on the device itself, or on the documentation that came with your device.
- Please ensure your device is installed within range of your meter and is ready to connect. Consult the user manual for your device to confirm required steps.
Once submitted, please allow up to five business days for us to respond.
If you're having trouble completing this form, please contact us on 13 22 06 (Powercor) or 1300 301 101 (CitiPower).
CitiPower and Powercor are committed to protecting your privacy. We collect, use and share your personal information to validate and process your request to connect an in-home device to your smart meter. If you are lodging this form on someone else’s behalf or providing us with personal information of others, you must inform them you have provided their information to us. Without this information, we may not be able to facilitate the connection. For more information about how we collect, use and disclose personal information, please refer to our Privacy Policy. Alternatively, please contact us on 1300 301 101 or email us at info@powercor.com.au.